Entrepreneur’s Stress Management Begins With Situational Role Clarity
Getting clarity on your role in any given situation is the key to entrepreneur’s stress management. Learn 3 ways to get clarity.
Case Study: Accounting Firm’s Response To Oscar Goof Was Missed Opportunity
There’s an important ‘fess-up and fix-up lesson here.
How Too Much Confidence Can Hold You Back
Sometimes a big ego can prevent you from getting the right feedback at the time you really need it.
What’s Missing From Most Advice On Negotiating?
Continuing to try to get the other party to see things your way is not going to get the job done.
What To Do When The Result Of A/B Testing Is None Of The Above
Here’s what you can do when A/B testing doesn’t quite get you the results you’re looking for.
Read This Before You Invest In A Startup Or New Venture
With a little effort, you can test the story and confidence of the storyteller.
Don’t Shoot The Messenger, But…
Being prepared is the key to a constructive response when unpleasant news arrives.
Here’s What Happens When You Start With “Monetization”
When publishers put “monetization” first, everybody pays the price.
Making Customers Work Too Hard Can Wreck The Buying Experience
Don’t spoil the buying experience by making customers jump through hoops.
Let Everyone “Get Good At” Engaging With Customers
Don’t let org charts and work flow get in the way of customer interactions that will benefit everyone.