How Much Discretion Did You Intend To Delegate?
Written by Mike Shapiro | November 17, 2016
You may be sending a different message by the language you used.
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3 Attitudes Guaranteed To Turn Off Customers And Investors
Written by Mike Shapiro | November 14, 2016
Paying attention to how you think about — and talk about — the people you serve is as important as what you do.
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From Static Document To Dynamic Powerhouse: Introducing The ‘New’ Job Description
Written by Ashley Robinson | November 10, 2016
This is a guest post from Ashley Robinson, Marketing Director at HRTMS Inc.
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This Is What Happens When You Play Favorites
Written by Mike Shapiro | November 8, 2016
Conferring Haloed status on the few can be disastrous for broad employee engagement.
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Hacking A Key Stakeholder’s Legitimate Interest Isn’t A Sustainable Business Model
Written by Mike Shapiro | November 3, 2016
Turning key players into adversaries is sure to come back to haunt you.
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Plan To Be Your Own Successor
Written by Mike Shapiro | November 1, 2016
What would you do if you were just taking over your job responsibilities today?
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After The Click, The Time-Tested Rules Of Needs-Based Selling Kick-In
Written by Mike Shapiro | October 27, 2016
Committing to solving the customer’s problem is as important today as it ever was.
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It’s Not Planning Versus Building
Written by Mike Shapiro | October 25, 2016
You need to do both — plus some thinking.
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Ask Tough Questions When Goals Are Met, Not Just When They’re Missed
Written by Mike Shapiro | October 20, 2016
It’s important to examine the decisions that led up to any claim of success.
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Motivation Hacks You Can Start Using Today
Written by Mike Shapiro | October 18, 2016
If establishing little routines and rituals is helpful to personal motivation, why don’t we do the same for our teams?
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