The Legend Continues: Why The Bad Advice Persists
Strangely, the way we compensate and reward top leaders may help these myths persist.
The Legend Begins: How Business Biographies Can Offer Bad Advice
Maybe leaders are programmed to attribute their success to certain skills society seems to value over others.
Your Software Startup Can Use Big Company Tools And Techniques
Don’t miss out on “Big Company” tools and techniques just because you’re a startup.
Engaging With Customers And The Not-So-Silent 3rd Party
No matter how close you think you are to your customers, there are other forces affecting their expectations about your performance.
Carwash Part 4: The Same-Day Surgery Waiting Room
Here’s another great example of a tool that keeps customers up-to-date on status.
3 Simple Ways To Ignite Innovation
The polar alternatives of “ask customers what they want” and “build it first” are high-risk moves. Try these instead.
Control vs. Influence: Stop Asking For “Buy-In”
Letting go of the goal of convincing someone can be the key to real influence.
Learn To Embrace Scope Creep
Accepting it as inevitable and planning for it is a key success driver.
9-Point Prep List For Meetings With Investors
You’ve got to be ready to tell your story, crisply and concisely. This list will help.
Start Your Retention Program: Talk With Customers First
Want to set up a customer retention program? Talk with some of them first.