Sure, it’s great to take it easy between Christmas and New Year’s Day. And you probably also have some must-do’s to finish up the year. But here are a few high-value things you should capture right now that will help you get a clearer picture of 2018 and get you off to a good start […]
Viewing customers as mere “data resources” takes salespeople’s focus away from making sure they have a positive experience in the store.
Being in the same physical space at the same time may have started out as a practical necessity to doing business, but customers and merchants alike have valued the personal relationships that grew out of this kind of interaction. Will everyone be willing to let this go away?
The latest recruiting frenzy is anything but an accelerated, higher-priced version of “your father’s” recruitment of newbies brought in to “learn the ropes from the old hands on board.”
It’s time to take stock of the real value of each and every Like and re-post.
How the misguided adaptation of three rules from the movie have made real engagement with the customer virtually impossible.
Don’t let the quest for better states of mind become just another obstacle to doing your best work.
Be realistic about what you can expect from your boss.
Your list of this year’s accomplishments should tell your boss why you’re the right person for the job for another year.
Make sure you and they have a mutually beneficial experience by taking responsibility for shaping and defining your commitment from start and continuing all the way through.
