The Client-Specific Business Plan/Story
Not ready to tackle a business plan? Start with a story — one that focuses on just one client.
Do They Pass Your “Doorway Test?” Do You Pass Theirs?
Don’t let the pressures of business challenges take your attention away from relationships.
Get A Coach. Be A Coach. Start Small.
Don’t wait for a formal coaching experience to materialize. Get started with simple steps you can take now.
Before You Join A Networking Group…
Things to think about before making the commitment.
The Customer Survey Thing That’s Telling Us Something’s Wrong
While waiting for a flight, I struck up a conversation with another traveler. He said he was an executive with a well-known chain of retail department stores. News about major problems for that chain had been featured in the press recently, and I couldn’t resist the temptation to ask him how it was going, […]
Taylor Swift Power Letter Highlights A Must-Do Practice For Every Business
By now, most everyone’s heard about the Apple goof and re-boot — where they were ready to fire up their new Apple Music service without paying artists during the free-trial period. Taylor Swift wrote an open letter to Apple, and they quickly reversed their position. It’s noteworthy that words like “Apple caves” have been used […]