A New Approach To Mentoring: Time To Drop The Old Image
The traditional image of the mentor doesn’t fit the new workplace and it’s getting in the way.
How Did The Silos Get There, And What Can We Do About Them?
Why waste time complaining about silos and trying to break them up?
4 Steps To Start And Run Your Next Project
Here are a few tips for a tailored approach that recognizes the demands of today’s workplace.
Great Customer Service = You Really Care, And They Know It
You don’t need a long, windy survey to find out how they feel.
Brick-And-Mortar Stores Are Fighting Back…Sometimes In An Annoying Way
Why are stores making it harder — rather than easier — for us to find what we’re looking for?
10 Tips For Mindful Use Of Social Media
How can you break through all the noise with something you really want to put out there?
“There’s No Real Communication Out There — All This Technology”
How could tech advances actually be setting us back in our communications?
There’s Usually A Very Good Reason People Won’t Admit They Made A Mistake
Incentives and penalties in your systems, policies and procedures can cause unintended negative consequences and frustrate the very purpose of your business.
In Case Of Re-Org, Treat It As A New Job Opportunity
That company reorg can be a great opportunity to do new things you’ve been wanting to try.
The Legend Continues: Why The Bad Advice Persists
Strangely, the way we compensate and reward top leaders may help these myths persist.